BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals

About the course

You will achieve a civilian qualification that recognises your telecoms experience. It will prove you have the skills, knowledge and competence to be an IT or telecoms professional. Employers such as BT, Virgin and Sky all recognise this highly valued qualification. The apprenticeship version of this qualification is available to RA personnel only. It is suitable for anyone in the roles of DC Rapier,  DC HVM, DC MLRS, ACS, FST or Base ISTAR.

If you are not in the RA but feel that you are in a suitable role for the course, then speak to our Telecoms team to find out if you can take it as a standalone qualification. 

You will complete the following units:

  • Communicating in the IT industry

  • IT Fault Diagnosis and Remedy

  • Computer Systems

  • Operate Bowman Equipment

  • Manage Bowman Equipment

  • Principles of ICT Systems and Data Security

  • Health and Safety in ICT

  • Develop Own Effectiveness and Professionalism

  • Customer Care in ICT

  • Interpersonal and Written Communication

  • Working with ICT Hardware and Equipment

  • Technical Fault Diagnosis

  • Security of ICT Systems

  • System Management

  • System Operation

  • Technical Advice and Guidance

  • Testing ICT Systems

  • Using and Managing Bowman Systems for Advanced Signalers

To gain the full advanced apprenticeship members of the RA will also complete the following:

  • Level 3 BTEC Technical Certificate

  • Level 2 Functional Skills in maths, English and ICT (which qualifies you for promotion to sergeant if applicable)

How long is the course
Minimum of one year to complete.


Free to RA personnel if eligible for the apprenticeship otherwise £300 for RA personnel (or £125 with SLC). £1200 for non RA personnel (or £200 with ELC). 

RACPD is ELC provider number 1620.

Most of the assessment will happen in your workplace, with the addition of some tests for Functional Skills (if required). You will complete a portfolio of evidence, under the guidance of an assessor in your unit, and your progress will be reviewed regularly and achievable targets set to ensure you complete the qualification on time.

Where do I study?
Predominantly at your unit, and also at Larkhill as the qualification is offered on Levels 3 and 4 ACS course as an Advanced Apprenticeship. Should you wish to join the apprenticeship at a later date, then speak to your regimental Personal Development Advisor.

What's next?
If you want to progress, we would recommend one of our Level 4 Telecommunication courses. You can browse the courses available on our website.

Induction on to the apprenticeship takes place year-round. If you’re in the RA speak to your PD Advisor for details, otherwise call the Telecoms Programme Manager on 01980 845732/94322 5732.