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We love to hear how the qualifications you have gained are helping you to succeed in your jobs and careers. There are some great examples from our past and current learners on Your Stories.

Do you have your own story you would like to share? Please email info@racpd.org.uk with your details. We would love to hear from you!





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“The timing was challenging due to various exercises, but with the help and guidance of my assessor it was made easy for me!”
Gunner, Catterick

About the course

This qualification is for anyone who offers information, advice or guidance in their daily role. 
The Certificate is a nationally recognised civilian qualification that demonstrates your competencies and understanding of how to support individuals, and communicate the information they require. 
It is aimed at Officers, Warrant Officers and Senior Non-Commissioned Officers, whose job is to offer advice and guidance on a daily basis.


This qualification is designed for individuals who disseminate information, advice and guidance (IAG). This can be disseminated on a one-to-one basis but may also be to groups. This qualification is suitable for anyone whose role it is to provide information that is often interpreted by others.
To achieve the certificate, you must complete a range of mandatory and optional units:
Mandatory units include:
• Establishing communication
• Supporting recipients to make use of the service on offer
• Reviewing your own contribution to the service
• Understanding the importance of legislation and procedures
Optional units include:
• Developing interactions with advice and guidance
• Liaising with other services
• Offering advice and guidance to review achievement of a course of action

How long is the course

You will attend a one day workshop, followed by a minimum of three months to complete your portfolio.


Introductory offer of £350, and you can use your Learning Credits.*


Assessment is done by submitting a portfolio of evidence which you have gathered. You will assemble your portfolio of evidence under the supervision of your Assessor.

Where do I study?

The one day workshop will be at Larkhill; you can complete your portfolio at home.

What's next?

• Level 3 Certificate in Assessing Vocational Achievement which would then lead to the Level 4 Award in Internal Quality Assurer.
• Level 3 Certificate in Education & Training which will lead on to the Level 4.

Other details

You will need to have English and maths at Level 2 prior to starting this course.


Speak to your regimental Personal Development Advisor or call the Programme Manager at RACPD on 01980 845358/94322 5358.
*You can use your Standard Learning Credits or as part of a course bundle using your Enhanced Learning Credits.